Refund policy

Returns & Refunds

Each Care on Sleeve product is made to order especially for you.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number and photos clearly showing the issue so we can review your request.

If your claim is approved, we will arrange a replacement at no additional cost. If a replacement is not possible, we may issue a refund.

Because our products are made to order, we generally cannot accept returns or exchanges for change of mind, incorrect size selection, or incorrect color selection. Please review the product description and size guide carefully before placing your order.

If there is an issue with your order, please contact us before returning any item. Items sent back without prior authorization may not be accepted.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.